Terms & Conditions

Introduction

Welcome to Roman Crafted Co. By accessing or using our website, you agree to the following Terms & Conditions. Please review them carefully before placing an order.

Ordering & Payment

All orders are subject to product availability and payment confirmation. Prices, processing times, and availability may change without notice. Roman Crafted Co. reserves the right to refuse or cancel any order if fraudulent or unauthorized activity is suspected.

Product Information

We strive to provide accurate descriptions, including colors, sizes, and materials. Due to variations in natural materials and screen displays, slight differences may occur. These variations do not qualify as defects.

Personalization & Custom Orders

Custom and personalized items are made specifically for you. For this reason, they cannot be canceled, returned, or refunded once production begins, except in cases of damage or defect. Please review all personalization details carefully before submitting your order.

Shipping & Delivery

Orders are shipped within the stated timeframe. Delivery estimates are provided by carriers and are not guaranteed. Roman Crafted Co. is not responsible for delays caused by carriers, customs, weather, or circumstances beyond our control.

Review Invitations

After completing an order, you may receive a single follow‑up email inviting you to review your purchase. This helps us improve our products and customer experience. By placing an order, you agree to receive this one review invitation.

Returns & Refunds

For detailed information on returns, damaged items, and refund eligibility, please refer to our Return & Refund Policy.

Intellectual Property

All content, designs, graphics, and trademarks on this website are owned by Roman Crafted Co. You may not copy, reproduce, or distribute any content without written permission.

Limitation of Liability

Roman Crafted Co. is not liable for indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability for any claim shall not exceed the amount paid for the product in question.

Governing Law

These Terms & Conditions are governed by the laws of the State of Texas, USA.

Coupon Restrictions

This promo code will be sent to the email address used during newsletter signup. The same email must be used at checkout for the code to apply. Code is valid for one‑time use only and cannot be combined with other coupons or discounts. Offer is not valid for invoice payments, custom embroidery orders, patch hats, or any custom or special‑order items. Additional exclusions may apply. No cash value.

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Phone Number: 

832-452-0009