Privacy Policy

Introduction

At Roman Crafted Co. (“we,” “our,” or “us”), your privacy is important to us. We are committed to protecting your personal information and being transparent about how it is collected, used, and shared. This Privacy Policy explains the types of information we collect, how we use it, and the choices you may have regarding your data.

Information We Collect

We may collect information from you in several ways:

  • Personal details you provide: When you place an order, create an account, sign up for emails, or contact us, we may collect your name, email address, shipping address, billing address, phone number, and payment information.

  • Automatically collected information: Our website uses cookies, log files, and analytics tools to gather data such as IP address, browser type, device information, and browsing behavior. This helps us understand how visitors use our site and improve functionality.

  • Third‑party integrations: If you interact with us through social media platforms or other connected services, we may receive certain information based on your privacy settings with those platforms.

How We Use Your Information

We use the information we collect for purposes including:

  • Processing and fulfilling orders

  • Providing customer support and responding to inquiries

  • Sending order updates, promotional messages, or important notices

  • Improving the functionality, security, and performance of our website

  • Complying with legal and regulatory requirements

We aim to use your information in ways that are respectful and consistent with your expectations.

Sharing Information

We do not sell or rent your personal information. We may share data only in limited circumstances, such as with:

  • Trusted service providers (including payment processors, shipping carriers, and IT partners) to complete transactions and deliver orders

  • Legal or regulatory authorities when required to comply with applicable laws or legal processes

  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business

All third parties are required to protect your information and use it only for the services they provide.

Data Security

We use industry‑standard security measures, including encryption, secure servers, and restricted access, to help protect your personal information. While no online system is completely secure, we work diligently to safeguard your data.

Your Choices and Rights

  • Depending on your location, you may have rights regarding your personal information, such as:

    • Accessing the information we hold about you

    • Requesting corrections or updates

    • Asking us to delete your data, subject to legal or contractual obligations

    • Opting out of promotional emails by selecting “unsubscribe” in any message

    If you need assistance with any of these requests, you may contact us.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your shopping experience. Cookies help remember your preferences, maintain cart items, and provide insights into how visitors use our site. You may adjust your browser settings to manage or disable cookies, though doing so may affect site functionality.

Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that information from a child has been collected, we will promptly delete it.

International Visitors

If you access our website from outside the United States, please be aware that your information may be transferred, stored, and processed in the U.S., where privacy laws may differ from those in your country. By using our site, you consent to these transfers.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Updates will be posted on this page with a revised “last updated” date.

Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, you may contact us.

Coupon Restrictions

This promo code will be sent to the email address used during newsletter signup. The same email must be used at checkout for the code to apply. Code is valid for one‑time use only and cannot be combined with other coupons or discounts. Offer is not valid for invoice payments, custom embroidery orders, patch hats, or any custom or special‑order items. Additional exclusions may apply. No cash value.

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Phone Number: 

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