Order Processing

All orders are typically processed within 2–5 business days. Custom and personalized items may require additional production time, which will be communicated at checkout. Orders are only processed on business days (Monday–Friday, excluding holidays). For the most accurate and up-to-date processing times, please check the banner at the top of our website.

Shipping Methods & Estimated Delivery

We offer standard shipping via USPS, UPS, and FedEx. Estimated delivery times are:

• U.S. Orders: 5–10 business days (after processing)

• International Orders: 15–30 business days (may vary depending on customs and local postal services)

Please note that delivery times are estimates and cannot be guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on package weight, size, and destination. Free shipping is available on U.S. orders over $35.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with a tracking number so you can monitor your package’s progress. You can also log in to your account to view order details and status.

Lost, Damaged, or Delayed Packages

• We are not responsible for packages lost, delayed, or damaged due to carrier issues or incorrect addresses.

• Please ensure your shipping details are accurate at checkout.

• If your order arrives damaged or defective, contact us within 5 days at hello@romancrafted.com with your order number and photos. Our team will review your claim and provide guidance.

International Shipping

• International orders may be subject to customs fees, import duties, or taxes imposed by your country.

• These charges are the responsibility of the recipient.

• Delivery times may vary depending on customs processing and local postal services.

Additional Information

• We do our best to ensure timely processing and shipping, but we are not responsible for delays caused by external factors such as natural disasters, carrier disruptions, or holidays.

• For questions about your order, shipping times, or international shipping, please contact us at hello@romancrafted.com.